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Please ensure you read and understand the following
terms and conditions pertinent to your accommodation
rental. If you have any queries, please do not
hesitate to contact us (hereafter called the Owner)
for clarification before you sign the booking form.
Whilst we reserve the right to increase or decrease
accommodation prices at any time, we will confirm to
you the current prices at the time of booking. As
soon as you have confirmed your booking and paid
your deposit or full balance, the cost of the rental
is guaranteed against any further increase. The
guarantee is offered subject to your holiday
arrangements.
Your holiday home rental includes the following -
accommodation as booked, water, electricity, local
calls, 24 hours Assistance from our management
company.
Your holiday home rental does not include the
following - Flights, Car Hire, Holiday Insurance,
Pool Heating, Long Distance Calls.
1.
Bookings are valid after:
a. The booking form has been completed
and signed and received by the owner
b. The appropriate deposit has been
paid.
c. The booking has been confirmed in
writing by the owner to the Guest(s).
2.
The person, who signs the Booking Form certifies
that he or she is authorised to agree to the Booking
Terms & Conditions on behalf of all persons included
on the Booking Form, including those substituted or
added at a later date. The signatory must be a
member of the party occupying the property and must
be 21 years or over. Booking cannot be accepted from
parties of young people under 21 years of age.
3.
A deposit of £150 or $250 per week must accompany
all bookings, which is non-refundable. Upon
clearance of the cheque payment, the booking is
confirmed.
The balance must be paid 8 weeks prior to the
commencement of the holiday along with a Security
Deposit of £150/ $250.
The Security Deposit will be returned to the guests
within 21 days after the departure from the villa, as long as
all keys are returned and no damage or loss is
reported by the Owner’s Management Company. If
damage is reported that costs in excess of £150/
$250 we reserve the right to claim this,
additionally, from the
Guest.
We reserve the right to treat the booking as
cancelled if we do not receive the balance by the
due date. Any cancellation charges, which are
detailed below, will then apply.
In the event of a cheque not being honoured by the
bank on which it is drawn we will make a charge of
£10/$16 to cover the bank charges and our
administration costs.
4.
If the Guest wishes to cancel the booking after it
has been confirmed as booked, he or she should
advise the Owner immediately by telephone and then
followed by a confirmation letter. The Owner shall
be entitled to retain all payments made except the
Security Deposit and to recover, if not already paid
the balance of the hiring charge as follows:
30 - 60 Days notice: 50% of the rental charge
Less than 30 days notice: 100% of the rental charge
5.
In the unlikely event that circumstances beyond the
Owner’s control necessitate the cancellation of
rental arrangements, the Owner reserves the right to
cancel any bookings at any time and will only be
liable to refund monies already paid by the Guest.
Furthermore, the Owner cannot guarantee that all the
facilities in their brochure or website will be
available.
6.
The Guest agrees to pay the full cost of any
breakage’s, losses or damage to the property (the
Owner’s Management Company will be sole arbitrators
on cause of damage or loss) and additionally:
-
To take good care of the property and leave it
in a clean and tidy condition at the end of the
holiday.
-
To report any damage, loss, problem or concern
immediately it is discovered to the
Owner’s Management Company in Florida. Failure
to do so will make any subsequent claim invalid.
-
To permit the Owner or their Agents reasonable
access to the property to carry out any
maintenance if necessary.
-
Not to sublet or share the property except with
persons nominated on the Booking Form.
7.
No liability is accepted by the Owner for loss of
main services or failure of appliances, nor for the
consequences of the actions or omissions of persons
who may control supply of mains, nor any actions
taken in the vicinity of the property by any
authority over which there is no control by the
Owner.
8.
The property is available after 4pm on the day of
arrival and must be vacated by 11am on the day of
departure. Failure to comply with this may result in
extra rental charges, which Guests agree to pay. The
owner will however attempt to be as flexible as
possible if there are no back to back bookings.
9.
The Owner does not accept any liability for injury,
damage or loss caused by any reason or for any claim
made as a result of this booking and/or the
subsequent holiday. The guest is responsible for
taking out any adequate insurance policy (ies) to
cover all risks. This wavier is also applicable to
people visiting the property as guests of the Guest
(s).
10.
The Owner does not accept any liability for injury,
damage or loss caused, or for any such claim by a
third party as a consequence of actions by the Guest
(s) and other people occupying the property during
the period of the rental.
11.
An additional fee will be levied if the Guest
requires the pool heating during their stay.
Guests may use the swimming pool at their own
risk. They should always observe the safety rules
listed in the information book held in the home
and/or observe the pool safety notices displayed in
the pool area.
12. Pool heating will be switched on, on the
day ordered/arrival and may take some time to heat
the pool to optimum temperature. Having ordered pool
heating, the Owner is not responsible for the
weather and, if it’s warmer than expected, pool
heating still has to be paid for.
13. The heater is a mechanical device, as
with any mechanical device it can be subject to
electrical/ mechanical failure. If such an
occurrence was to happen, every effort will be made
to repair the heater. If the Guest has paid for pool
heating, then we shall refund only the days you are
without pool heating. We cannot and will not refund
for anything that has not been paid for.
14.
The pool/spa is cleaned and chemically balanced
every week for your safety and comfort: however on
rare occasions it may be necessary to apply extra
chemicals to the pool to maintain safe and correct
chemical levels. Should this occur during your stay
it will be necessary for you to be out of the pool
for a period of 12-24 hours for safety reasons.
15.
As Owners of the property, we, our servants or
agents, will not be liable for any loss or delay
occasioned by any of the following: strikes, riots,
political unrest, war or the treat of war, terrorist
activities, industrial disputes, fire, flood,
technical/weather problems to transport, aircraft,
closure of airports, or any other event beyond the
Owner’s control.
16. Aircraft captains are legally entitled to
deny boarding to any passenger who presents
themselves at the aircraft in an unacceptable state
due to influence of drink or drugs. Any passenger so
doing will be deemed as having given notice of
his/her cancellation of the booking at that time and
aforementioned cancellation charges will apply.
17.
The maximum occupancy is 10 persons
which is
determined by the authorities within strict guidelines for fire
safety. Please note that contravention of the above
will render your booking void, all monies paid will
be forfeited and you will be asked to leave the
villa immediately without further compensation.
18.
Strictly no pets or smoking are allowed in the villa
at anytime. Please note that contravention of the
above will render your booking void and all monies
will be fortified.
19.
Our villa is situated in a quiet residential area
consisting of both rental homes and US Families.
20. It is a condition of the rental that you
should be considerate in your behaviour and keep
noise levels to a reasonable level so as not disturb
our neighbours.
21.
There is a manual in the villa provided by our
management company. Please take time on arrival
to read this, as it will contain relevant
information for your stay in our villas. Failure to
comply with certain requirements as laid out in the
manual may result in charges being made against the
security deposit.
22.
Complaints procedure: We sincerely hope you do not
have any!…. But in the unlikely event that you wish
to register a complaint during your holiday, contact
the Property Management Company immediately and
follow this up with a letter. Give a copy to them
and send us a copy on your return. Unfortunately we
are not always able to control the components of
your rented accommodation and it is possible than an
advertised facility may be withdrawn or changed due
to circumstances beyond our control and for which we
cannot accept liability.
23.
British citizens traveling on the visa wavier
scheme and staying for less than 90 days should hold
a full British Passport, which is valid for at least
90 days following their entry to the U.S. All other
nationalities should contact the U.S. Embassy for
further information.
IT IS STRONGLY RECOMMEND THAT GUEST TAKE OUT HOLIDAY
INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER
LOSSES WHICH MAY OCCUR |
